Juan is a Senior Manager in Deloitte’s IT Strategy & Analytics practice. He specializes in modernizing Business Operating Models by incorporating process simplification / standardization, automation (traditional and emerging) and outsourcing / insourcing models.
Juan is a proven Advisor with a unique point of view who brings incremental value as a result of his experience in leadership Supplier roles, as a Client, and as an Outsourcing broker. As a senior advisor, Juan has designed target operating models for Technology, Telecomm and Financial firms and negotiated contracts with an aggregated value of $4 billion USD.
Prior to Deloitte he led globally the ITO/BPO Strategic Sourcing group and the RPA / Smart Automation program globally for one of the largest financial global firms. In his role he was responsible for sourcing IT and Business Professional Services, managing key suppliers, and designing / executing strategic smart automation initiatives for IT, Procurement, Anti-Money Laundering, Compliance and Audit.
He is a frequent speaker in industry and RPA forums. And has been recognized by Nearshore Americas as one of the most influential executives in the outsourcing industry.