Edward J. Hansen brings more than 20 years of experience representing clients in technology transactions that involve significant business change. From the early stages of deals, Ed works closely with clients and their advisers on whole deal advice, often before a request for proposal is sent, and continues his support throughout the engagement’s life cycle.
Ed employs a highly collaborative approach in counseling clients that are executing technologyenabled programs that require substantial supplier/customer interdependence, such as information technology outsourcing, business process outsourcing, and complex system integration not only for newly sourced deals, but also for troubleshooting and realigning problematic deals and sourcing distressed processes. Ed has a long history of applying business-oriented, innovative, and collaborative negotiating techniques to help simplify complex sourcing arrangements.
As early as 2004, InformationWeek named Ed a key innovator and influencer who drives change in the business technology sector. Later, a prominent industry consulting firm conducted a case study on his negotiating process, and most recently, he was featured in an exclusive interview with CIO.com and quoted at length in Strategic Sourcing in the New Economy: Harnessing the Potential of Sourcing Business Models for Modern Procurement. Chambers USA has noted that Ed is “recognized as a thought leader in the area” who is “challenging traditional ways to do outsourcing.” Commenting on his approach in Chambers USA, clients note that he “speaks to clients’ needs in an extraordinary way,” “is highly effective and respected by everyone involved in the deal,” and has a “disarming approach which can break down the pretense and malaise” that can build around a negotiating table. A leading industry expert notes that Ed is “fabulous at understanding how to construct complex outsourcing agreements that move beyond heavy-handed risk shifting to mutual gain and win-win.”