Nexus 2019 Agenda


6:00 PM – 8:00 PM

Randolph Beer Microbrewery 82 Prospect Street, Brooklyn


1 Hotel Brooklyn Bridge 60 Furman St. Brooklyn, New York, 11201 USA

8:30 AM – 9:15 AM Registration, Continental Breakfast and Exhibition Networking

9:15 AM – 9:45 AM Keynote Presentation: The Real Economics of Bots in the Enterprise 
There is little argument that bots, successfully deployed, can create huge wins for customers. But what is the real cost?

9:45 AM – 10:45 AM Banking and Fintech Panel: Building a Bolder Automation Agenda
For banks and financial firms, it’s no longer a question of initiating digital transformation projects. Instead, the questions are how are processes being transformed and how does intelligent automation ultimately enhance and deepen the experience of the end-customer. Our panel explores these key questions, as well as points to where global IT firms fit into the solution paradigm.


11 AM – 11:45 AM Panel: Mastering Digital Channels to Manage and Fuel Exponential Growth
Creating successful, long-term customer engagements across digital channels requires a dynamic blend of mapping the customer journey, gathering and intelligently applying the right data, reducing the pains customers have to go through and wrapping it all together in a meaningful, outcomes-driven package. Is your business properly balancing all of these levers to maximize the customer experience? Our panel shares their own insights.

11:45 AM – 12:30 PM Panel: Why is Colombia So Thoroughly Crushing IT?
By now, it is no secret that Colombia has risen to a new level of capability across the outsourcing services spectrum. Within that success lies an aptitude for innovation, and a determined effort to make Colombia the leading destination in the Nearshore market. Learn why during our very special panel.

12:30 PM  – 1:30 PM Networking Lunch: Patio @1 Hotel Brooklyn Bridge

1:30 PM – 2:15 PM Metrics and ROI in the Extended Team:
What to Pay Attention to in Your  Software Collaborations

Winning in product development demands that software teams are high-performing, astute and adaptable. Managing those relationships in a ‘loosely coupled, tightly aligned’ structure often yields the best outcomes, striking a balance between autonomy and experimentation. But how do software heads and vendor leaders define success? What are the metrics and measurements that both business and IT leaders can agree on?

2:15 PM – 2:45 PM Transforming from the Inside: A DX Case Study with United Technologies
United Technologies’ $300 million Digital Accelerator, based in Brooklyn, is only two years old but it has already had a big role in accelerating the pace of the Fortune 50 company’s digital innovation – leveraging software, analytics and IoT to create new products and solutions. In the session, we will glimpse into the inner-workings of the digital hub and why attracting top tier talent to Brooklyn is a major priority.

2:45 PM – 3 PM Exhibition and Networking

3 PM – 3:45 PM Panel: Mexico Demonstrates that Nearshore Success is Measured by Talent Management 

Mexico continues to move faster and with more agility than any Nearshore country when it comes to supplying customers with appropriate talent. No longer just a question of ‘staffing’, the Mexico IT talent management business models are flexible, responsive and provide rich options for all kinds of global customers. How is it done?

3:45 PM – 4:15 PM Cuba IT Status Update: Special Guest Presentation

4:15 PM – 5:15 PM Sponsors’ Reception: Patio @1 Hotel Brooklyn Bridge