Driving a digital transformation agenda isn't enough to succeed in the Nearshore. Why?

Partners in the Nearshore are supposed to innovate, they are suppose to excel in delivery, and they are supposed to work harder than anyone in achieving customer objectives. There’s just one problem — most customers don’t take direct paths to the promised land of transformation, instead they wander, lose focus, hesitate and change course. 

Nexus 2019 is designed to take a fresh look at the real-life risks and challenges along the path to transformation, striving to understand how truly successful services partnerships look from the inside. Join us for a very special Nexus 2019 – and get the tools you need to not just survive the next wave of technology change, but know how to build partnerships that can weather and endure the never-ending cycle of disruption.

Register today

Nexus by the numbers over the last ten years:



CIOs and senior enterprise CX, sourcing and software leaders



Market-focused expert panel sessions

Doing business


Industry leading software development, business process, customer care, and digital services providers

in a


Nearshore services industry spanning 18 countries in Latin America and the Caribbean

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Nexus 2019 Agenda


6:00 PM – 8:00 PM



1 Hotel Brooklyn Bridge
60 Furman St. Brooklyn, New York, 11201 USA

8:30 AM – 9:15 AM
Registration, Continental Breakfast and Exhibition Networking

9:15 AM – 9:45 AM
Keynote Presentation
Pushing the Boundaries of Digital Transformation: Why Risk is Essential

9:45 AM – 10:30 AM
Banking and Fintech Panel: Building a Bolder Automation Agenda with Your Service Provider 

10:30 AM – 11:00 AM
Newcomer’s Guide to Nearshore

11:00 AM – 11:15 AM
Exhibition and Networking

11:15 AM – 12 PM
Are E-Commerce Players Ready for Where CX is Going Next?

12 PM – 12:30 PM
Caribbean Rising: Outsourcing’s Role in a Digitally Native Region

12:30 PM  – 1:30 PM
Networking Lunch: Patio @1 Hotel Brooklyn Bridge

1:30 PM – 2:15 PM
Metrics and ROI in the Extended Team: What to Pay Attention to in Your Software Development Collaboration

2:15 PM – 2:45 PM
Staffing Insider: Seeking Big Data and Analytics-Ready Talent 

2:45 PM – 3 PM
Exhibition and Networking

3 PM – 3:25 PM
Special Sponsor Presentation

3:25 PM – 4 PM
Power Panel: The Latin America Entrepreneur’s Vision for The Next Wave of Services Disruption

4:00 PM – 5 PM
Sponsors’ Reception: Patio @1 Hotel Brooklyn Bridge

Sponsoring and Speaking Opportunities

For sponsorship or speaker inquiries reach: Jessica Reyes, Marketing Director: Jessica@nextcoastmedia.com

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Our fourth-annual Nexus Illuminate Awards will take place May 15th at 6pm on the 1 Hotel – 60 Furman Street, Brooklyn, NY

The venue

1 Hotel – 60 Furman Street, Brooklyn

Get Directions

Welcome to your Brooklyn Bridge waterfront retreat, with expansive views of the East River and Manhattan skyline. Designed by local artists using native greenery and reclaimed materials, nature is home in Brooklyn.

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